This error message usually indicates that the Broadcast Control Center (BCC) is running in SAM Broadcaster Cloud Only mode.
To rectify this, please log in to your Web UI at http://samcloud.spacial.com, click on Live Control --> Options --> Change Mode and change from SAM Broadcaster Cloud Only mode to one of the other modes available. We would recommend SAM Broadcaster Cloud with Live Streaming.
If your mode is not set to SAM Broadcaster Cloud only, please raise a support ticket at http://support.spacial.com and we will investigate this further.
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