Error 10061 - Stream Offline

Error 10061 has a number of potential causes and to troubleshoot this error message, please follow these steps:

1. Is the DNAS running?
• Put the server address into a web browser, do you see the DNAS page?
2. Verify the password is correct
• Verify this with your streaming service provider
3. Is someone else already connected and streaming to the DNAS?
• Put the server address into a web browser, is someone else already streaming?
4. Remove any http:// prefix from your encoder configuration information
• Your server details should look like this sc5.spacialnet.com and not http://sc5.spacialnet.com or
• 208.80.53.100 and not http://208.80.53.100
5. Ensure SAM Broadcaster can access the Internet
• Visit http://spacialnet.com and take a 24-hour trial service.  If you can connect to this service then the issue would almost certainly rest with your streaming service