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Error 10061 - Stream Offline

Error 10061 has a number of potential causes and to troubleshoot this error message, please follow these steps:

  1. Is the DNAS running?
    • Put the server address into a web browser, do you see the DNAS page?
  2. Verify the password is correct
    • Verify this with your streaming service provider
  3. Is someone else already connected and streaming to the DNAS?
    • Put the server address into a web browser, is someone else already streaming?
  4. Remove any http:// prefix from your encoder configuration information
  5. Ensure SAM Broadcaster can access the Internet
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