There are a number of common causes of the 10060 error message:
- Is the DNAS running?
- Put the server address into a web browser, do you see the DNAS page?
- Verify the password is correct
- Verify this with your streaming service provider
- Is someone else already connected and streaming to the DNAS
- Put the server address into a web browser, is someone else already streaming?
- Remove any http:// prefix from your encoder configuration information
- Your server details should look like this sc5.spacialnet.com and not http://sc5.spacialnet.com or
- 208.80.53.100 and not http://208.80.53.100
- Ensure SAM Broadcaster can access the Internet
- Visit http://spacialnet.com and take a 24-hour trial service. If you can connect to this service then the issue would almost certainly rest with your streaming service
- Have you created a new encoder or just updated an existing encoder?
- Create a new encoder with the information provided by your streaming service provider
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