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Sam Broadcaster Cloud not streaming

Hi.
I need help with broadcaster cloud it used to work well well before this: It just turns yellow when I start the station and never turns green or play any of songs I uploaded. I tried using the live Dj to stream however, It just buffers. I have opened a ticket no help has been offered from support.
Can anyone assist how to solve the problem? 

Mothibedi Mutlwane

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